My Mondo Trading: Shipping & Payment
Payment Options
- All transactions are in Canadian Dollars (CAD).
- PayPal incl. credit cards (Visa/Mastercard) through PayPal (no PayPal account required to use this service)
- Electronic money transfer within Canada
- Cash at pick-up
- Direct deposit
- Wire-transfer
Shipping
- Items will be shipped within 2 business days after payment is received
- No charges for packing and handling. Shipping service used is Canada Post (Expedited or Small Package/Air)
- Insurance for loss or damages occured during shipping is included, please contact us immediately. Damaged items need to be returned unless MyMondo agrees otherwise.
- Express Shipping service available upon request and with additional costs (please contact us for details and the exact amount for Express Shipping cost)
Duties and Taxes
- We offer worldwide shipping service. Please contact us and we will provide the exact costs of shipping to your location
- Import duties and taxes which might be charged upon reaching the destination is the buyers responsibility (please contact your customs office for more information)
- Canadian customers will be charged appropriate taxes
Returns
- Returns are accepted within 7 days after item has been delivered to the buyer.
- Return shipping costs are responsibility of the buyer.
- If item is returned in original condition, refund will be send within 3 days.
- Discounted items are "final-sales", non-returnable, non-refundable
Protection against serial returner/e-commerce return fraud: We reserve the right to refuse service to customers we classify as "serial returner" (2 returns per 3 purchases). These customer can be blacklisted and will be excluded from refund offers and further purchases.
Note: All items on this site are provided on an "as is" and "as available" basis.