My Mondo Trading: Shipping & Payment

Payment Options

  • All transactions are in Canadian Dollars (CAD).
  • PayPal incl. credit cards (Visa/Mastercard) through PayPal (no PayPal account required to use this service)
  • Electronic money transfer within Canada
  • Cash at pick-up
  • Direct deposit
  • Wire-transfer 

Shipping

  • Items will be shipped within 2 business days after payment is received
  • No charges for packing and handling. Shipping service used is Canada Post (Expedited or Small Package/Air)
  • Insurance for loss or damages occured during shipping is included, please contact us immediately. Damaged items need to be returned unless MyMondo agrees otherwise.
  • Express Shipping service available upon request and with additional costs (please contact us for details and the exact amount for Express Shipping cost)

Duties and Taxes

  • We offer worldwide shipping service. Please contact us and we will provide the exact costs of shipping to your location
  • Import duties and taxes which might be charged upon reaching the destination is the buyers responsibility (please contact your customs office for more information)
  • Canadian customers will be charged appropriate taxes

Returns

  • Returns are accepted within 7 days after item has been delivered to the buyer.
  • Return shipping costs are responsibility of the buyer.
  • If item is returned in original condition, refund will be send within 3 days.
  • Discounted items are "final-sales", non-returnable, non-refundable

Protection against serial returner/e-commerce return fraud: We reserve the right to refuse service to customers we classify as "serial returner" (2 returns per 3 purchases). These customer can be blacklisted and will be excluded from refund offers and further purchases. 

Note: All items on this site are provided on an "as is" and "as available" basis.